The Open Order Inquiries option allows you to view all open order inquiries based on:

  • by Order Date

  • by Ship-To Name

  • by Product Code

  • by Secondary Ref#

In all these options, you can drill down to view open order details and manage documents. In this article, viewing open order inquiries based on the order date is explained in detail. You can follow the same procedure to view open order inquiries based on other options as well.

To view open order inquiries:

1. Navigate to Operations > Order/Shipment Processing > Order Processing.

The Open Orders by Order# dialog will display.

2. Click the Filter icon and then navigate to BOL Inquiries > Additional Inquiries.

3. Navigate to Open Order Inquiries > by Order Date.

The Open Orders by Order Date page will display.

Viewing Order Display

4. Click the three dots icon in the row of the order date for which you want to view the details and click Order Display.

The Open Order Inquiry page will display. In the below screenshot 1 is the header for the selected order date and 2 is the lines for the products for the selected order date.

You can further drill down to view the line item details and allocation details of the line item.

5. In the line items section, click the three dots icon in the row of the line item for which you want to view the receiving history and click Display Line Item.

The Open Order Line Item Detail page will display.

6. To view the allocation details, click Display Alloc Detail.

The Alloc Details for Order # dialog will display.

Managing Documents

You can upload, view, and delete documents related to the shipment date.

7. Click the three dots icon in the row of the Order# for which you want to manage documents and click Manage Documents.

The Documents for Order# page will display.

8. To attach a docum ent, click Attach Document.

The Select File to Attach dialog will display.

9. Click Choose File, select the file you want to attach from your system, and click Upload.

The file will be attached.

10. To view/delete the document, click the document and click OK.

The Options dialog will display.

11. To view the document, click View the Document.

The document will display in a new window.

12. To delete the document, click Delete the Link.

The document will be deleted.