Viewing History Inquiries - Order/Shipment Processing

The Open Inquiries option allows you to view all history inquiries of shipment processing based on:

by Order#
by Shipment Ref#
by Primary Ref#

In all these options, you can drill down to view shipment details, delivery information, package information, and shipment events. You can also manage documents of the selected shipment.

In this article, viewing history inquiries based on the order number is explained in detail. You can follow the same procedure to view open inquiries by other options as well.

To view history inquiries:

Viewing Order Events

1. Navigate to Operations > Order/Shipment Processing > Order Processing.

The Open Orders by Order# page will display.

2. Click the Filter icon and then navigate to History Inquiries > by Order No.

The Shipments by Order# page will display.

Viewing Shipment Display

3. Click the three dots icon in the row of the Order# for which you want to view the shipment history and details of the products in the shipment and click Shipment Display.

The Shipment History page showing the header and the lines for the selected shipment reference number will display. In the below screenshot 1 is the header for the selected shipment reference number and 2 is the lines for the selected shipment reference number.

You can further drill down to view the line item details and shipment details of the line item.

4. In the line items section, click the three dots icon in the row of the line item for which you want to view the receiving history and click Display Line Item.

The Shipment # - Line Detail page will display.